If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and unopened in the same condition that you received it. Your item must be in the original packaging. Please email firstname.lastname@example.org to process a return request. Once approved, mail product back to Wahine Ki 5505 S Dale Mabry Hwy #1131, Tampa FL 33611.